Shipping Policy

Shipping Policy

At Ruby Radiance, we are committed to delivering your orders promptly and efficiently. Please read the following shipping policy to understand how we process and deliver your purchases:

Order Processing:

1. Order Confirmation: Upon successful placement of your order, you will receive an order confirmation email containing details of your purchase and the estimated delivery timeline.
2. Processing Time: Orders are typically processed within 1-2 business days, excluding weekends and public holidays. During peak seasons or promotional periods, processing times may vary.
3. Order Updates: You will receive email updates at each stage of the order processing, including when your order has been processed, shipped, and out for delivery.

Shipping Methods:

1. Shipping Partners: We partner with reputable courier services to ensure reliable and timely delivery of your orders.
2. Shipping Options: We offer standard and expedited shipping options, depending on your location and preference. The estimated delivery timeframes for each shipping option will be provided during checkout.
3. Shipping Charges: Shipping charges may vary based on the shipping method selected, the weight of the package, and the destination address. The applicable shipping charges will be displayed at checkout.

Delivery:

1. Delivery Address: Please ensure that the delivery address provided during checkout is accurate and complete to avoid any delays or delivery issues.
2. Delivery Attempts: Our shipping partners will make multiple attempts to deliver your order to the provided address. In case of unsuccessful delivery attempts, you may be contacted to reschedule delivery or provide an alternative delivery address.
3. Delivery Confirmation: Once your order has been successfully delivered, you will receive a delivery confirmation email with details of the delivery.

International Shipping:

1. Availability: We offer international shipping to select countries. The availability of international shipping and the applicable shipping charges will be displayed at checkout.
2. Customs and Duties: Please note that international orders may be subject to customs clearance procedures and import duties or taxes. These charges are the responsibility of the recipient and are not included in the product or shipping charges.

Contact Us:

If you have any questions or concerns regarding our shipping policy or the delivery of your order, please contact our customer support team at info.rubyradiance@gmail.com/+91 9869606947 We are here to assist you and ensure a smooth shipping experience with Ruby Radiance.